Refund policy
Refund policy
Return & Cancellation Policy
How do I return an item? Contact us at lovdear9@gmail.com or via WhatsApp at +919037027757 with your order number and the email address or phone number used to place the order. Let us know which product you'd like to return. Once your return request is approved, you'll get a confirmation email with the shipping guidelines.
15-day return policy The product must have been bought from www.lovdear.com directly. You'll need to provide the invoice for the product. Returns won't be accepted if more than 15 days have passed since the date of delivery. The product(s) must be unused and unwashed, with all original tags intact, and sent back in the original packaging along with all parts, freebies, and a copy of the original invoice. Please make sure the product is properly packaged when you send it back, to keep it in good condition in transit. For prepaid orders, the refund will be initiated after the product is received back at our hub.
Are there any charges for a return? There are no charges for a return. Original shipping charges are non-refundable.
How soon will I get my refund? Once the product has been successfully picked up and the shipment status updates to In-transit, the refund process begins. The refunded amount will be credited to your original payment method within 3 working days of the refund being initiated.
Damages and issues Please inspect your order when it arrives and contact us immediately at lovdear9@gmail.com if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Questions You can always reach us at lovdear9@gmail.com or via WhatsApp at +919037027757 for any return or refund question.
